Privacy Policy

Privacy Policy – Eastern HearingEffective Date: From the 1st of July 2025At Eastern Hearing, we are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020 and the Health Information Privacy Code (HIPC) 2020.

 

1. What Information We Collect We may collect and store personal and health information including:•Full name, date of birth, and contact details•Health history and audiology assessment results•GP and referring healthcare provider details•ACC or Enable NZ funding information (where applicable)

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2. Why We Collect This Information We collect this information to:•Provide hearing care services, including assessments and hearing aid fittings•Facilitate referrals and communication with GPs and funding agencies (e.g. ACC, Enable NZ)•Manage bookings, follow-ups, and clinic administration

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3. How Your Information is Stored Your information is securely stored electronically using encrypted systems. Physical documents are securely stored and accessible only to authorised personnel.

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4. Who We Share Your Information With With your consent, we may share relevant information with:•Your general practitioner or healthcare providers•Funding agencies (ACC, Enable NZ)•Hearing aid suppliers for warranty or service purposesWe do not sell or disclose your personal information to third parties for marketing purposes.

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5. Your Rights You have the right to:•Access and correct your personal information•Withdraw consent to share your information•Request a copy of our full privacy policy at any time

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6. Contact Us For any questions or concerns about your privacy, please contact: Kevin Liu – Owner & AudiologistEmail: kevin.liu@easternhearing.co.nzPhone: 021 2292788